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User Guide

Thank you for using the Hiromatsu online shop. We have compiled the information below to help you use the shop comfortably.

Payment Method

Bank transfer

After the automated email is sent, we will send you an order confirmation email.
Please check the details before making the transfer.
Once we have confirmed your payment, we will notify you by email.

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[Financial institution name] Fukuoka Bank [Branch name] Okawa Branch [Account type] Regular [Account number] 1448031
[Account name] Hiromatsu Mokkou (Ka
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*When making a transfer, please include the [order number] listed in the order confirmation email in front of the name of the account holder.
Example: 1234567 Hiromatsu Taro *If the name on the order differs from the name on the remittance, please be sure to contact us.
*Bank transfer fees must be borne by the customer.

*Once we have confirmed your payment, we will secure the inventory, arrange for shipping, and begin production of the made-to-order products.
*If we are unable to confirm your payment within two weeks, your order will be cancelled. Thank you for your understanding.

Credit card payment

The following credit cards are accepted:
We also use a security system called SSL.
All of your sensitive credit card information is encrypted and transmitted.
In addition, as a measure to prevent fraudulent use, we have introduced identity authentication using a security code.

《Credit card companies available》

  • VISA
  • MASTER
  • American Express
  • JCB
  • Diners Club
  • Discover

*Payments can only be made in one lump sum.

*Once your order has been processed, we will secure the inventory, arrange for shipping, and begin production of the made-to-order product.

*The card charge date will be the date based on the membership terms of each credit card company. Please note that the payment will be taken when we confirm your order. Please note that the order date and the payment date are not necessarily the same day.

Shopping Loan

After we send you an order confirmation email, we will prepare the loan application email and send it to you.
Please check the details and then proceed with the application process.
Once we have confirmed the procedure and completed the review, we will notify you by email.

<Features of Shopping Loans>

  • You can choose from one-time payment, installment payments, bonus payments, and bonus payments.
  • If you choose to pay in installments, you can pay in up to 12 installments with no interest or fees.
  • Monthly payment amounts can also be tailored to suit your repayment plan.
  • You can simulate your repayment plan on screen.

*If your application is rejected, we will contact you again with payment instructions.
*Once the loan application has been reviewed, we will secure inventory, arrange for shipping, and begin production of made-to-order products.
*If we are unable to confirm your application within two weeks, your order will be cancelled. Thank you for your understanding.